Quality Assurance Analyst

> Quality Assurance Analyst

Location: Ridgeland, MS

Position Summary: The Quality Assurance Analyst is responsible for planning and implementing the quality assurance procedures for daily, milestone and release candidate testing of the Bomgar product line of screen-sharing and remote control technologies. QA Analyst must display individual motivation and the ability to respond with innovation to new technological problems and new product possibilities. As a member of the QA team, will be responsible for the quality of software released to the company‚ s sales and marketing departments. QA Analyst will also work with technical support team to help resolve product support issues.

Responsibilities and Essential Functions

  • Resolve testing problems by modifying testing methods during tests; conferring with management to revise test objectives and standards.
  • Report test outcomes by collecting, analyzing, interpreting, summarizing, and displaying data; recommend software changes.
  • Determine test objectives and standards by studying software requirements, writing test cycle plans, test cases, and test scripts.
  • Maintain testing database by developing defect tracking and regression testing information requirements; designing information system; enter test outcomes; secure data.
  • Meet test objectives by determining testing methods, cycles, phases, and conditions; set up testing environment and equipment.
  • Identify software capability and reliability by conducting functional, system, and performance tests.

Education / Experience Requirements

  • B.S. or higher degree in Computer Science or related field
  • Experience with automated testing, developing standards, reporting research results, software debugging and software testing, and Software Quality Assurance Process.
  • Knowledge of C++, PHP, and other programming languages a plus
  • Linux and Unix experience a plus
  • Strong experience with Windows OS, including configuration and troubleshooting.

Work Skills

  • Accuracy and Attention to Detail
  • Self-starter; requires little supervision
  • Excellent verbal and written communication skills
  • Strong time management skills and ability to prioritize
  • Professional demeanor
  • Support and adhere to Company‚ s Core Values. (http://www.bomgar.com/values.htm)

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