[Close] 

Customer Service Rep 2

Company Name:
McKesson
Headquartered in Richmond, Virginia, McKesson Medical-Surgical Group is the leading seller and distributor of medical-surgical supplies, equipment and supply chain solution services to the health care market. We're also a technological leader in the industry, developing products and services that improve processes and enhance quality and efficiency. With our 8,800 associates, we stock and distribute over 150,000 products using our vast footprint of distribution centers and serve more than 200,000customers through sales channels that include over 2,000 sales resources. We're proud to be the only national distributor serving the entire continuum of healthcare. But we're especially proud to be the company our customers and their patients count on for solutions to their healthcare supply management needs.
Position Description
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Determines the status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes, product pricing and resolves return credit problems.
Minimum Requirements
1+ years customer service experience
Additional Knowledge & Skills
Reading, writing, arithmetic, good communication skills, PC and word-processing skills, and some knowledge of the company products
Education
HS Diploma or Equivalent
Physical Requirements
General Office Demands
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Medical-Surgical, you'll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
Agency Statement
No agencies please.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.